Changelog

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2026.1.0January 4, 2026

What's New in Version 2026.1.0

This update brings smoother logins, more reliable notifications, and several improvements to the ordering and ticketing experience. We’ve also fixed a number of issues to make the platform faster and more stable for both organisers and customers.

Highlights

  • Checkout: You can set your own checkout expiry time, anywhere between 2 and 60 minutes with the default staying at 15 minutes for backwards-compatibility.
  • Checkout: Checkout is now faster and works more reliably from start to finish
  • Internal: Stock availability is now more accurate and performant throughout the platform
  • Checkout: You can now cancel pending orders and start of fresh
  • Order expiration is now clearer and easier to understand from a user perspective
  • Panel: Billing has been moved to a dedicated service for better reliability

Fixes & Improvements

  • Checkout: Fixed issues where deleted orders could still appear
  • Database: Reduced delays when updating cart status
  • Checkout/Whitelabel: Improved performance when checking available stock
  • Panel: Fixed several permission and access issues
  • Checkout: Improved reliability for reselling and swapping items
  • Improved consistency when viewing organisations
  • Fixed payment redirect and checkout edge cases
  • Fixed an issue where sometimes OXXO wouldn't load properly in the checkout
  • Security: Business panel login has been refactored to be even more secure
2025.12.0December 1, 2025

What's New in Version 2025.12.0

This update brings smoother logins, more reliable notifications, and several improvements to the ordering and ticketing experience. We’ve also fixed a number of issues to make the platform faster and more stable for both organisers and customers.

Highlights

  • Checkout: New checkout is now live for all customers
  • Email Campaigns: Upgraded foundations for upcoming marketing features
  • Login Experience: Added the ability to log in via Google, existing accounts will automatically be migrated if they want to switch to the new Google Login
  • Permissions: Faster and more reliable access control across the system
  • Ticketing: Added support for cancelling ticket swaps
  • Orders: Frontend now receives more information to simplify the checkout experience

Fixes & Improvements

  • Notifications: Fixed duplicate push notifications for users with multiple devices
  • Stability: Improved behaviour in several parts of the app for fewer errors
  • API Reliability: Fixed issues with app uninstallation, table naming, and order responses
  • General Fixes: Addressed edge-case errors and improved overall system consistency
2025.11.0November 3, 2025

What's New in Version 2025.11.0

This update introduces Google and Apple Wallet support for end-customer passes through our Ticket Hub. Organisers now receive push notifications for every new order in the Business App, which will roll out this week pending Apple and Google review. We’ve also improved QR code logic - organisers with events requiring scanning this week should update to the latest app version.

Highlights

  • Business App: Add support for push notifications for new orders (can be disabled in the settings)
  • More secure and improved QR codes throughout the entire system, designed for frictionless entries
  • Customer Portal: Add support for Google and Apple Wallet passes

Fixes & Improvements

  • Stability: System stability has been improved
  • Whitelabel: Some styling issues have been corrected
  • Admin Panel: Some styling issues have been corrected
2025.10.1October 18, 2025

What's New in Version 2025.10.1

This hotfix addresses a rare issue that could cause the resell process to fail. With this update, the checkout experience is now more reliable and consistent for all organisers and attendees.

Fixes & Improvements

  • Checkout: Improved reliability of the resell process by fixing an occasional failure.
2025.10.0October 9, 2025

What's New in Version 2025.10.0

This release marks a major step forward for organisers and attendees alike - introducing our brand-new Checkout experience, powerful billing tools, and smoother performance throughout the Admin Panel.

Highlights

  • Admin Panel: Organisers can now invite new staff members even if they haven’t previously signed up.
  • Admin Panel: Added full support for managing billing settings, including credit card and billing details.
  • Payment Providers: Organisers can now enable and disable payment methods directly through the Admin Panel.
  • Discounts: End users can now remove an applied discount code during checkout.
  • New Checkout: The new checkout experience is complete and will begin rolling out gradually to selected customers.

Fixes & Improvements

  • Admin Panel: Reports now load faster and more reliably; switching between events no longer causes inconsistent behaviour.
  • Admin Panel: Fixed a bug that caused inconsistent behaviour when switching organisations in the modal under certain conditions.
  • Admin Panel: Polished the custom domain management UI for a cleaner, more consistent look.
  • Admin Panel: Fixed an issue in the discount app where it was not possible to unselect all excluded tickets.
  • Admin Panel: Benefits are now properly sorted alphanumerically in selection lists.
  • Admin Panel: Fixed overlapping issues in the timezone dropdown.
  • Checkout: Fixed an issue where discounts were sometimes applied to excluded tickets.
  • Checkout: Fixed a bug where payment providers selected in the panel did not always appear correctly in the checkout flow.
  • Customer Portal: Users can now unlock digital benefits directly in the Customer Portal.
  • Customer Portal: The white-labelled logo now correctly displays the organisation logo and links properly to the organiser’s page.
2025.9.0September 3, 2025

What's New in Version 2025.9.0

This release makes payments more flexible and reliable, while improving overall performance.

Highlights

  • New Payment Options: AfterPay is now available for customers in Australia.
  • Smoother Checkout: Payment methods are now grouped more clearly, and discount handling is more accurate.

Fixes & Improvements

  • Faster queries and improved system performance.
  • Better handling of sales team orders and payment providers.
  • Discounts and whitelabel event pricing now work as expected.